Friday, May 28, 2010

Instant Updates for week of May 28, 2010

This has been a very busy, and successful week at Instant. As usual, we are working on multiple products - but all with an extreme focus on enabling our customers with improved enterprise IM applications.

IMtegrity, our high performance archiving and compliance product for Lotus Sametime, now support installations on Sametime 8.5 servers. Right now, this installation involves a very easy modification to the standard IMtegrity installation workflow. Keith has been busy with customer installations and so far all of our customers, and evaluators, are very happy. IMtegrity continues to successfully handle the Sametime archiving requirements for some of the largest financial service institutions in the world. Thanks Keith for a terrific job with these installations.

Instant Queue Manager V4 has experienced a series of updates this week. We have recently added a very nice installation process for the Apache server component and this has dramatically reduced the installation complexiy and overhead. This update is a direct result of numerous installation and our desire to save time - for both our customers and our internal engineers. We have also streamlined the Notes installation process. Our goal is to provide our customers with an installation process that can be completed in less than 30 minutes. Thanks to some exceptional patience, and assistance, from several wonderful people within a large financial company in Toronto, our installation process has dramatically improved this week. Thank you Chris and Fred!

We have also updated our Team Sessions Sametime plugin to support Sametime 8.5. We are starting to see an uptick in the Sametime 8.5 installations.

We are also seeing steady growth in the Microsoft OCS server deployments. We continue to improve our Archive Viewer for OCS and have recently added a much improved landing page, improved support for group level ACLs, as well as continued performance improvements. This week, we are pleased to welcome several new customers to our Archive Viewer community. We are currently working on a new charting and reporting module for Microsoft OCS and some screen shots will be posted shortly.