Thursday, August 28, 2008

Thinking of building an OCS archive viewer?

We work with a lot of companies that have deployed Microsoft OCS and then discover they need a solution for viewing past IM conversations. In some cases the requirement stems from regulatory compliance issues; in others, it is legal discovery or internal usage policy auditing and enforcement.

Whatever the reason, some companies decide to address their needs with an internal development project.

We've compiled our experience (and theirs) into a 'build or buy' white paper. If you're thinking about building your own OCS archive viewer, you need to read this document. You can download it for free from our white paper library.

Posted by Dan.

Thursday, August 21, 2008

Very useful Sametime debugging FAQs from IBM

Here is a list of some very useful Sametime debugging articles that we use to help troubleshoot Sametime issues:
Title: Knowledge Collection: Frequently Asked Questions about Lotus Sametime
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg27006515

Title: Knowledge Collection: Sametime with LDAP
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21235610

Title: Knowledge Collection: Notes Instant Messaging
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21139237

Lotus Notes Instant Messaging Tracing
Title: Debug parameter for troubleshooting Notes Instant Messaging issues
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21132612

Client Tracing
Title: How to turn on additional debugging for the Sametime Meeting Room Client and Broadcast Client
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21086819

A/V Tracing
Title: What information should be collected when troubleshooting an A/V issue with Sametime meetings?
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21112070

VP_TRACE_ALL
Community components tracing

Reference:

Title: What is the VP_TRACE_ALL parameter in the sametime.ini?
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21216817

VP_TRACE_ALL + meetingserver.ini
Community components and meeting server tracing

Reference:

Title: Enabling Sametime meeting server debug on AIX/Solaris
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21199177

Meeting Server Tracing/Java

Reference:

Title: How to enable debug for the Sametime Meeting Server
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21159758

VP_LDAP_TRACE=1
Directory/LDAP tracing

Reference:

Title: The Sametime STDirectory service repeatedly stops and restarts itself
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21108485

ST_DDA_US_TRACE=1
VP_DB_TRACE=1
VP_NOTES_THREADS_TRACE=1
VP_US_TRACE=1
VP_STORAGE_TRACE=1
User Storage Tracing

Reference:

Title: Debug flags for Sametime stuserstorage service
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21154988

VP_LDAP_TRACE=1
VPDIR_DEBUG=1
ST_DDA_BROWSE_TRACE=1
ST_DDA_GROUPS_TRACE=1
Directory, Browse, Groups issue tracing

Reference:

Title: Sametime public groups appear empty on a server configured for LDAP
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21177836

POLICY_DEBUG_LEVEL=x
POLICY_MAX_THREADS=1
POLICY_UNIQUE_TRACE_FILES=1
Policies tracing

Reference:

Title: Understanding, configuring and troubleshooting Sametime policies
URL: http://www.ibm.com/support/docview.wss?rs=203&uid=swg21245232

vp_reg_trace=1
vps_reg_trace=1
vps_auth_debug=1
vps_debug_login_msg=1
Authentication tracing